Frequently Asked Questions (FAQ) – Levant Fashion

Find answers to common questions about orders, shipping, returns, and more. If you can't find what you're looking for, feel free to reach out to our support team!

1. How long does delivery take?

  • Your order will be processed and handled within 1–2 business days.

  • Delivery within Canada usually takes 5–8 business days.

2. Do you offer free shipping?

Yes! We offer FREE shipping on all orders within Canada.

3. What is your return policy?

  • We accept returns within 14 days of delivery.

  • The item must be unused, in its original packaging, and in its original condition.

  • We provide free return shipping for defective, damaged, or incorrect items.

  • Note: Returns for customer reasons (like wrong size or change of mind) are accepted, but the customer is responsible for the return shipping costs.

  • For full details, please see our complete Return Policy.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use that number to check your delivery status on our [Track Order] page.

5. Do you ship internationally?

Currently, we only ship within Canada.

6. What payment methods do you accept?

We accept secure payments through:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover, Diners Club)

  • Google Pay

  • Apple Pay

7. What items are non-returnable?

For safety and hygiene reasons, the following items cannot be returned:

  • Gift cards

  • Perishable goods

  • Personal care products

  • Digital or downloadable items

📞 Contact Support

Need help with something else? Contact us anytime—we are here for you!

LEVANT FASHION

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