Return & Exchange Policy – Levant Fashion

At Levant Fashion, we want to make sure your shopping experience is easy and pleasant. Please read our return policy carefully to understand our guidelines for returns and exchanges.

📅 Return Eligibility

Return Window: You have 14 days from the delivery date to request a return.
Accepted Reasons: We accept returns for items that are defective, damaged, or incorrect. We also accept returns for customer reasons, such as changing your mind or ordering the wrong size.
Item Condition: To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

🔄 How to Request a Return

To start a return, please contact our support team at:

Email: support@levantfashion.ca

Please include the following information in your email:

Your order number.
A short explanation of why you are returning the item.
Clear photos of the item (if you are returning a defective or damaged product).

Our team will review your request and provide you with further details and instructions.

📦 Return Shipping Costs & Labels

Return shipping costs depend on the reason for the return:

For Defective, Damaged, or Incorrect Items:
- Cost: Free return shipping.
- Label: We will provide a prepaid return shipping label.
For Customer Reasons (Change of mind, wrong size, etc.):
- Cost: The customer is responsible for paying return shipping costs.
- Label: No return label is provided; you must ship the item back using a carrier of your choice.

💵 Restocking Fee

No Restocking Fee: We do not charge any restocking fees for returns.

🔍 Return Inspection

All returned items are thoroughly checked when they arrive at our facility. Items must meet all of the return conditions stated above to be approved for a refund or exchange.

🔁 Exchanges

Yes, we offer exchanges!

We accept exchanges for defective/damaged items or if you simply need a different size.
To request an exchange, email us at support@levantfashion.ca.
Once approved, our support team will guide you through the exchange process.
Note: Delivery times for exchanged items may vary depending on your location.